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A spa session is your time to rejuvenate and let us take your stresses away. So it’s important you feel comfortable with what will happen on the day from the moment you book, putting your mind at rest so you can focus solely on restoration.

Whether it’s your first visit to a spa, or it’s been a while since you last took some time to unwind, you might be unsure what to expect when you arrive. So sit back, relax, and let us take you through what you need to know when you join us – from the things you need to bring along to where you’ll find our added touches of luxury that make your spa session truly indulgent.


Your arrival

The stress-free experience begins at home, as there’s very little you need to pack when you join us at Marriott Bonvoy Spas. Simply bring swimwear, a bottle of water and, if you like, a book to read, and we’ll take care of the rest.

A member of our spa reception or therapist teams will warmly welcome you when you arrive, making sure you’re looked after and you know where you need to go. They’ll provide slippers, robes and towels, and direct you to our changing rooms, which are equipped with toiletries and hairdryers, and have both shared and private facilities.


Your experience

Once you’re changed, if you’re not heading straight for a treatment then step through the doors into the spa. Just like you, everyone’s there to take a moment away from the everyday. So pop your phone on silent, and in your locker, safely alongside your other valuables.

We’ll provide the music: spa ambience, or silence in certain areas. Many of our ten UK wide spa destinations have a relaxation space, where you’ll find total peace and quiet. But no matter where you sit or swim, at Marriott Bonvoy Spas it’s all about tranquillity – taking you away from the hustle and bustle of everyday life.


Your treatments

We ask that you arrive at the treatment area 15 minutes before your booked time (when you check in, make sure our team show you where to find the therapy suites). That way, you’ll make the most


of every minute of your treatment, and have time to fill in our short, confidential questionnaire, which makes sure your therapist knows how to best care for you.

Don’t worry if it’s your first spa treatment, or the first time you’ve chosen a particular type of treatment. Your therapist is there to understand your individual needs, explain the process, and make sure you feel comfortable at all times. That includes leaving the room when you get changed, and using towels for modesty throughout.

It’s up to you if you want to chat during the session or enjoy the silence – just let your therapist know. They will, however, ask you if you’re comfortable at times, such as when they adjust temperatures or treatment pressures or need to ask you to change position. And, of course, they’ll recommend you drink plenty of water to rehydrate afterwards.


Your departure

When your time with us at the spa is over, shower and dress in the changing facilities – using the products we provide, if you’d like. Then put your used robes, towels and slippers in the baskets in the changing rooms, and leave the laundry to us.

Remember to keep drinking plenty of water throughout the day, especially if you’ve spent time in the sauna, steam room or jacuzzi, or enjoyed a treatment. Of course, we’ll keep you well hydrated if you’re heading straight to the restaurant to join us for lunch, dinner or afternoon tea – with extra time for indulgence if you’ve chosen to stay with us for an overnight spa break. You’ll discover some inspiration for venues, treatments, dining, and more, for your ultimate unwind right here with our exclusive spa package offers.


You can find more information about the spa experience here in our spa FAQs. But no matter your reasons for joining us, or which of our ten spa sites you’ve chosen, we’ll make sure your time with us is welcoming, relaxing, and you are truly looked after.

For an added destress, discover the treatments on offer at your Marriot Bonvoy Spa when you sign up to our spa mailing list. Here, you’ll be the first to hear about new experiences and offers.

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